Install GoldR in ten minutes.

1Before you start

• MetaTrader 5 installed on Windows, or a Windows VPS with MetaTrader 5.
• The MT5 account and broker server your license is issued for. A license works on that one account only.
• Your license key, which looks like GOLDR-XXXX-XXXX-XXXX-XXXX. You find it in the email from GoldR Systems or in the customer portal under Activation key (press Show or Copy).
• The email address on your license, to sign in to the customer portal.

Tip: start on a demo account first if you are new to GoldR. Ask us to bind a license to your demo account, then move it to your live account later.

2Download the EA

1. Open goldrsystems.com/portal.
2. Enter the email address on your license and press Send sign-in code.
3. Type the six-digit code from the email. It is valid for 10 minutes.
4. On your license card, press Download EA. You receive a file ending in .ex5.

Only the newest release is offered, and only to customers with an active license. Do not share the file; it only runs with a valid license for your account.

3Install in MetaTrader 5

1. In MetaTrader 5, choose File → Open Data Folder.
2. Open MQL5 → Experts.
3. Copy the downloaded .ex5 file into this Experts folder.
4. Restart MetaTrader 5, or right-click Expert Advisors in the Navigator window and choose Refresh.

GoldR now appears in Navigator → Expert Advisors. If you cannot see the Navigator, press Ctrl+N.

4Allow the license server

GoldR checks your license online. MetaTrader 5 blocks internet requests from robots until you allow the address.

1. Choose Tools → Options and open the Expert Advisors tab.
2. Tick Allow algorithmic trading.
3. Tick Allow WebRequest for listed URL.
4. Add exactly https://api.goldrsystems.com and press OK.

Most common setup error: if this address is missing or mistyped, the license check cannot reach us and GoldR will not trade. In the Experts log this often shows as error 4014.

5Attach GoldR to the chart

1. Open a XAUUSD chart (File → New Chart, or right-click XAUUSD in Market Watch → Chart Window).
2. Set the timeframe to H1 (1 hour) with the H1 button in the toolbar.
3. Drag GoldR from Navigator → Expert Advisors onto the chart.
4. In the Common tab, tick Allow Algo Trading.
5. In the Inputs tab, paste your key into License key.
6. Set the lot size (see the next section) and press OK.

Some brokers name gold differently, for example XAUUSD.a, XAUUSDm or GOLD. Use your broker's gold symbol. Attach GoldR to one chart only on your licensed account.

6Lot size

Our suggested starting point is 0.1 lot for every €1,500 of account balance.

A smaller lot means smaller gains and smaller losses. Never use more than you can afford to lose, and re-check the lot after a large deposit or withdrawal. A future GoldR version will calculate the lot size from a risk setting; this guide will be updated when it is released.

7Check that it runs

• The Algo Trading button in the MT5 toolbar is green. If it is red, press it once.
• The GoldR name and icon appear in the top-right corner of the chart. A crossed-out or grey icon means algorithmic trading is off.
• The Experts tab in the Toolbox (Ctrl+T) shows GoldR loading and the result of the license check.
• In the customer portal, View account monitoring shows your account as Online within a few minutes.

GoldR only opens trades when its conditions are met, so a new setup can run for hours without a trade. That is normal. Gold does not trade from Friday evening to Sunday evening.

8Keep it running (VPS)

GoldR works only while MetaTrader 5 is open and connected. If your computer sleeps, shuts down or loses internet, it stops.

• Use a Windows VPS (a computer in a data centre that stays on). Many brokers offer one; choose a location close to your broker's server.
• Install MetaTrader 5 on the VPS, log in to your licensed account and follow steps 3 to 7 there.
• Run GoldR on one place only: the VPS or your computer, never both at the same time.
• After a VPS restart, open MetaTrader 5 again and check step 7.

Automatic alert: if your EA stops reporting for 15 minutes while gold is trading, we email you once so you can check your VPS.

9License messages

Each time GoldR checks its license, the server answers with one of these results. You see them in the Experts log.

If the log shows a connection error instead of one of these results, the check did not reach us: see section 4 (WebRequest) and your internet connection.

10Updating to a new version

When a new version is released, we email you and your customer portal shows an Update required notice with a Download button. There is usually a grace period before the new version becomes required.

1. Download the new version from the customer portal.
2. Copy it into MQL5 → Experts (step 3). You can delete the old file.
3. Remove the old GoldR from the chart (right-click the chart → Expert list → Remove).
4. Attach the new version (step 5) with the same license key and lot size.

The update notice disappears by itself after the new version's next license check.

11Customer portal and emails

Sign in at goldrsystems.com/portal with a code sent to your email. No password is needed. There you can see:

• License status, bound MT5 account, broker server and expiry date.
• Your activation key (hidden until you press Show) and the Download EA button.
• Account monitoring: Balance and Equity of the whole MT5 account, and GoldR's own positions and deals, with times in your local time zone.
• Buttons to request a renewal or an account change.

We send you automatic emails only for these events:

12Changing account or VPS

• New VPS, same MT5 account: nothing to request. Install on the new VPS (steps 3–7), then remove GoldR from the old one.
• Different MT5 account or broker: request an account change from the portal or the website form. We move the license and confirm by email; until then the new account gets WRONG_ACCOUNT.

13Troubleshooting